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General

At SlideSpeak, we strive to provide you with the highest quality summaries and PowerPoint presentations from a variety of file types. Our goal is to ensure your complete satisfaction with our tool. However, we recognize that there may be rare instances where the resulting presentation does not meet your expectations. Please review the following refund policy to determine your eligibility for a refund.

 


Support process

If you experience any issues or are not satisfied with your presentation, we kindly ask that you reach out to our support team. Your detailed feedback is crucial for us as a growing start-up, helping us improve our product. Our dedicated support team is committed to addressing your concerns promptly, typically providing a solution within 24 hours.

Please contact our dedicated support team here

 


Criteria

SlideSpeak offers a 7-day money-back guarantee on selected purchases. To qualify for this guarantee, you must meet the following criteria:

  • Refund Request Timeline: Submit your refund request within 7 days of the original subscription purchase.
  • Usage Limit: You will not be eligible for a refund if you have generated more than 10 presentations within the first 7 days of the subscription.
  • Exclusions: The Lifetime subscription and API subscriptions are not eligible for a refund.

 


Refund request

If you wish to request a refund, please follow these steps:

  1. Contact us via the support chat or at support@slidespeak.co
  2. Provide all necessary details, including your purchase information (receipt number) and the reason for the refund request.


Refund timeline

Once your refund request is approved, please allow up to 5-10 working days for the refund amount to be credited to your account. The exact timing may vary depending on your payment method and financial institution.

 


Customer satisfaction commitment

At SlideSpeak, your satisfaction is our top priority. We are committed to providing you with the best possible experience and ensuring that our tool meets your needs. If you have any questions or need further assistance, please do not hesitate to contact our support team.

Thank you for choosing SlideSpeak. We value your business and look forward to serving you better.