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How do I fix narration that failed or is out of sync in SlideSpeak?

Samuel AsensiSamuel AsensiLast updatedOct 18, 2026

Each slide in your AI video has its own narration audio. Sometimes that audio needs a refresh. You may have edited a slide's script, so the voice no longer says what's written. Or the audio for a slide couldn't be generated. SlideSpeak marks these slides for you and lets you regenerate the audio for one slide or for all of them at once.

Before you start

  • Plan: Regenerating narration needs a paid plan (Premium, Premium Plus or Lifetime).
  • Credits: Each regenerated slide costs the voice's narration rate: 5 credits for a standard voice, 8 for a custom voice, 12 for a premium voice. The exact cost is shown before you confirm. See How do credits work in SlideSpeak?.
  • Where it lives: The slide tray and the narration controls in the video editor.

What the warnings mean

You see What it means
A spinning icon on a slide "Narration audio is generating", or waiting to generate. Give it a moment.
A warning icon on a slide "Narration audio is out of sync". You changed the script after the audio was made, so the voice still says the old text.
An error icon on a slide "Narration audio failed". The audio for this slide couldn't be generated.

The top of the slide tray also shows how many slides have audio, for example "7/8 ready", or how many are still generating.

Step 1: Find the slides that need attention

Look for the icons in the top right corner of the slide thumbnails. Hover over an icon to see what it means.

Video editor slide tray with a warning icon on one slide and an error icon on another, and 6/8 ready at the top

Step 2: Fix a single slide

  1. Click the slide in the slide tray.
  2. In the narration controls above the script, click the regenerate button (the circular arrow). When the script has changed, the button is amber with a "!" badge.
  3. "Regenerate narration audio?" explains that the audio is made again from the current script and replaces the old audio. Check the credit cost.
  4. Click Regenerate audio.

Narration controls with the amber regenerate button and its warning badge

The slide shows a spinner while the new audio is made. When it's gone, click play to listen.

You can use the regenerate button on any slide, even one without a warning. That's handy after you add a word to your pronunciation glossary, because a glossary change doesn't mark slides as out of sync.

Step 3: Fix all slides at once

When several slides need new audio, fix them together:

  1. Click Play Video in the top bar, or open Download and choose Export video or PowerPoint with narration.
  2. SlideSpeak opens a dialog before it plays or exports:
    • "Your narration script has changed" when you edited scripts.
    • "Some slides need new audio" when audio is missing or failed.
  3. The dialog counts the slides under "Requires regeneration" and "Failed", and shows the total credit cost.
  4. Click Regenerate audio (or Regenerate N audio tracks for several slides).

Your narration script has changed dialog with the Requires regeneration count, the credit cost and the Regenerate audio tracks button

When the audio is ready, play the video or export it again. See How do I download my AI video?.

Changed your mind about an edit?

If you change a script back to exactly what it was, the warning goes away and you don't need to regenerate. Extra spaces don't count as a change.

Troubleshooting

  • The Regenerate audio button asks me to top up. You don't have enough credits for the slides shown. Top up or upgrade, then try again.
  • "Could not regenerate the narration audio." Wait a moment and try again.
  • A slide fails again after regenerating. Try once more a little later. If it still fails, try another voice or contact us.
  • "Narration audio is still generating. You can switch the voice once it finishes." Wait until every spinner is gone before you change the voice.
  • The voice says a word wrong, but there's no warning. Add the word to your pronunciation glossary, then regenerate that slide.
  • I want pauses or more emphasis. See How do I add pauses and emphasis to the narration?.

Need more help?

If you have any questions or need assistance, feel free to contact our support team at support@slidespeak.co

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